Community Forum

Jump to content

- - - - -

Can't retrieve password


  • This topic is locked This topic is locked
2 replies to this topic

#1 Cindy Campbell

Cindy Campbell

    Newbie

  • Members
  • 3 posts

Posted 17 July 2012 - 09:03 AM

Clever! The password from my welcome email doesn't work. When I try to retrieve my password, the email never comes. The Support Knowledge Base says if I can't get to the email, "please submit a support ticket and we will help you find it." And you have to be logged in to submit a support ticket. Very clever.

I created a new ID to log in to this forum. Any suggestions on how to get to the account I purchased a bunch of games on?

#2 Frigidman™

Frigidman™

    Crazy Gamer

  • Store Staff
  • 1132 posts

Posted 17 July 2012 - 10:31 AM

I'll handle this in PM with you, as it involves sensitive personal information.

#3 Cindy Campbell

Cindy Campbell

    Newbie

  • Members
  • 3 posts

Posted 19 July 2012 - 01:28 PM

Resolved, thanks to Frigidman™'s excellent service!

Thanks again!